Services

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Our Services

IT Services

We provide an extensive remit of services that includes, but is not limited to virtualisation, cloud computing, unified communications, infrastructure planning & design, disaster recovery & business continuity planning, capacity planning, IT health checks, IT security and Green IT.

Cloud Services

With the advent of cloud technology several years ago we saw an opportunity to delivery enterprise grade IT services to the SME marketplace. Over the years PicNet has developed specially tailored products and services which deliver cost-effective, robust and secure IT solutions to SMEs. We utlilise best in class cloud services from Amazon and Microsoft to deliver worry free and always on IT.

Tailored Service Level

All our IT Support agreements include service level agreements that are tailored to your business. In addition to SLAs, we actively promote and encourage regular management meetings between you and our senior managers so we can ensure we are meeting your IT support requirements as best we can.

Computer Health Check Services

No matter who you are, whether newbie or veteran, your Windows system will eventually run into problems that aren’t so easy to diagnose. When that happens, what do you do?

Home Users IT Support

We suuport all kind of users. If its related to your laptop, Desktop, wifi, NBN setup please contact us. No job is too small for us.

What can we help with?

The list is pretty extensive but here are just some of our main product services: I.T repairs & support, Website & email support, Desktops / Laptops, Servers & Networks, Mobile, Tablets & Devices, WiFi set up & connections, Data recovery & security.